Contact Us

Have questions, need help or want to share your Shape It cooking?

Whether you're just getting started or have a favourite recipe to showcase, we’re here to support you.

Shape It is brought to you by Flavour Creations – a 100% Australian owned and operated company that has been developing science-backed nutrition solutions for over 28 years.

Trading Hours

Contact Flavour Creations Customer Experience during the following hours:

  • Monday – Friday: 8:00am to 4:00pm AEST
  • Saturday & Sunday: Closed

Christmas Trading Hours

Our office will be operating with limited staff over the festive season and will be closed on the following days:

  • Wednesday, 24 December
  • Thursday, 25 December
  • Friday, 26 December
  • Thursday, 01 January
  • Friday, 02 January

Orders placed during this period may experience slight delays, with normal operations resuming on 5 January.

For urgent matters during closures, please contact the Flavour Creations emergency contact.

Thank you for your understanding, and we look forward to assisting you in the new year.

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